Shipping policy
Shipping Policy
Last Updated: June 14, 2026
Welcome to Aqua Cam. We are committed to delivering your Aqua Essentials products quickly and efficiently. Please review our shipping policy below for important information regarding order processing and delivery.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
During periods of high demand, processing times may be slightly extended. If there is a significant delay, we will notify you via email.
Shipping Times
Estimated delivery times vary depending on your location:
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Domestic Orders: 5–10 business days
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International Orders: 7–20 business days
Please note that shipping times are estimates and may vary due to customs, weather conditions, or carrier delays.
Shipping Costs
Shipping charges are calculated at checkout based on your location and selected shipping method. From time to time, Aqua Cam may offer free shipping promotions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor your shipment in real time.
Incorrect Address
Customers are responsible for providing accurate shipping information. Aqua Cam is not responsible for orders shipped to incorrectly entered addresses. Additional shipping fees may apply for reshipment.
Lost or Delayed Packages
While we work with trusted shipping carriers, delays may occasionally occur. If your package is lost or significantly delayed, please contact us and we will do our best to assist you.
Damaged Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist with a replacement or resolution.
International Shipping & Customs
International customers may be subject to customs duties, taxes, or import fees imposed by their country. These charges are the responsibility of the customer.
Contact Us
If you have any questions regarding our shipping policy, please contact us:
Store Name: Aqua Cam
Email: aquacamera295@gmail.com
Thank you for shopping with Aqua Cam. We appreciate your trust and look forward to providing you with premium Aqua Essentials products.